![]() Edit the URL ( Address) within Web Search by changing the Ancestry domain from.For some users this has been enough for the " Search result detail" to update. Simply click the Refresh button to the left of Address at the top of Web Search.There are several workarounds for this issue - if one of these suggestions does not work, please try another, and if you are unable to get any of them to work please come in to live chat to troubleshoot further with one of our agents. It does not affect users if the record URL is from the domain. This issue only affects users when the record URL is for a local non-US Ancestry domain - for example, .uk, ancestry.ca, or. ![]() When you do so, the " Search result detail" in the lower-right part of Web Search (the information that would be merged into the selected person in your FTM tree) is not updating to properly reflect the change in record. The issue occurs when you either copy/paste a record URL from your normal web browser into Web Search, or navigate to a different record from the one that came up in search results in Web Search. Since the release of the 23.2 update for FTM 2017, we have received some reports from users who are experiencing a new issue while using Web Search.
0 Comments
Leave a Reply. |